REVIEWS

Honest Mechanic

Nate was great, very clear on work and finding and on the time required. Regular updates and quick notification and in person review of any changes. He pretty much completely rebuilt my VW TDI anyone who has worked on these understands the challenges the mechanic meets with VW. Rare find Mechanic with the needed skills.

Darrell P.

Amazing Customer Service

AMAZING WORK AND CUSTOMER SERVICE. I have not had such great service in years! They picked me up, dropped me off at my nail appointment down the street while it was serviced, and dropped my car off after! They provided photos of suggested future service issues but no pushy attempts at more money and more service. Honest fair and kind people. Jim the owner is a wonderful human and sincere in his intentions at honest and fair service to their clients.

Lindsay L.

Honest and Dependable

My check engine light came on. I took my car in and in less than an hour the codes were cleared. Received a detailed explanation and was sent on my way without being charged a penny! Two days later Jim called to advise me of just released manufacturer's service bulletin related. He shared info he didn't have to, especially when they hadn't charged me for diagnosis. I'm more inclined to use Concierge Auto the next time my vehicle needs service because they didn't just claim to be honest, they demonstrated it!

Carol M.

Highly Recommended

We have taken many vehicles here, if you are looking for a mechanic you can actually trust, come here. They do great work, and will let you know if something is wrong, but unlike some shops don't just "find" things to be wrong. They let you know when something is actually wrong, and explain it. They do excellent work, and I highly recommend them.

Anne H.

Great Experience

If you need work done on your auto this is the place to go. They are great to work with and they are honest and work to get you the best price they can on the work you need. This is the only place we will take our BMW's from now on.

Christopher H.

5 Star Service

Service was excellent, courteous and helpful. They will be seeing me again!

Clarence S.

Amazing Service

When the heater on my BMW inexplicably stopped producing heat, I was referred to a BMW mobile mechanic who said I needed a new heater core ($$$). Since I recently relocated from LA, I got recommendations for BMW mechanics and chose Concierge. Jim Hughes was terrific from the start. He gave me a fast and reasonable estimate for the issues that came up on the scanner, which he honored, he and his mechanic went above and beyond to correctly diagnose a complicated issue with the heater (it was not the core) and he was determined to get the car back to me with heat before an expected cold front. He's a genuine and nice guy, honest, he doesn't try to push unnecessary repairs, and he picked up and delivered my car himself - twice. It doesn't get better than that.

SF.