Best Auto Repair, Spring

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CUSTOMER SURVEY

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Appointment Only
  • Sun Closed

CUSTOMER SURVEY

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Concierge Auto Repair is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Concierge Auto Repair we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

Strongly
Agree
Agree Disagree Strongly
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Applicable
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

What People Say About Us

  • reviewicon
    , 12/03/2023

    Jim and the Concierge Auto Repair team are Phenomenal! I have been a customer since 2015 and only trust my Mercedes with them! If you have a luxury or any other type of vehicle l highly recommend Concierge Auto Repair!!!

  • reviewicon
    , 11/10/2023

    Great work explaining what I was wrong fix vehicle in timely matter and did a great job

  • reviewicon
    , 11/08/2023

    Great Great staff and service. I love the convenience and communication with the customer. Most important of all the transparency. Concierge Auto repair is a great shop.

  • reviewicon
    , 11/06/2023

    My 2008 Lexus LX 560 with 344,000 miles was treated like Gold. I have searched high and low for a repair service that is not only honest, but knowledgeable. At Concierge Auto Repair, you ask a question, and they will provide so much information that you could almost rebuild it on your own. They did not care that, as a woman, my knowledge in this field was limited. I lost my husband this year but promised I would get his car fixed while he was in the hospital. He never came home, but a promise is a promise. He inherited it from his brother who passed away in 2013. A 2008 Lexus LX 570. Far superior to his little Ford Pickup Truck. After 300,000 miles the shocks finally gave out. Driving it was like riding on a 3-legged horse. Getting parts for air-shocks was no simple task. Jim & Scott combed the internet to get parts at a reasonable price. They also changed the oil, replaced the windshield wipers, and made sure it would pass inspection. I was so stunned when I drove it home. It was such a smooth ride. I had forgotten what that felt like. A big shout out to Concierge Auto Repair! You guys are amazing. Two months later they did a follow-up call to make sure everything was still working perfectly. Who does that??? They do!

  • reviewicon
    , 10/31/2023

    Honest dependable service at a good price!

  • reviewicon
    , 10/31/2023

    Great service, super friendly and helpful

Call us for service: 832-404-2682

ASE (Automotive Service Excellence)
MERCEDEZ
bmw
  • Car Care Aware